FAQ: Questions, Meet
 Answers.

Our courses are designed for both first-time learners and those renewing their certification - no prior training is required!

Yes, all our courses are self-paced, allowing you to complete them at your convenience.

Generally, our courses can be completed in as little as 30 minutes to about 2 hours. The exact time depends on the course you choose and your familiarity with the material. For more detailed information on individual course durations, please visit our Courses page.

Currently our courses are Adult CPR, Adult, Child and Infant CPR, Emergency First Aid, Bloodborne Pathogens, Healthcare Providers BLS, and all-inclusive BLS bundle.

Yes, you can access our courses from your phone, tablet, or any device with an internet connection. However, for the best learning experience, we recommend using a larger screen, like a tablet or desktop, to ensure optimal viewing of the course materials and videos.

All are welcome! Because are designed for both beginners and those looking to renew their certification, no prerequisites are required to enroll in our CPR or BLS courses. Simply sign up, and you can start learning at your own pace!

CPRToday! certification comes with unprecedented 99.8% acceptance rate, and is considered the Gold Standard of distance learning BLS. We are so confident that certification will meet your needs that we back it with our unconditional 60-day Money Back Guarantee.

None - all you need is your connected device and desire to learn.

For most courses, a hands-on skills test is not required. Our courses are fully online, and you’ll be tested through quizzes and assessments. However, some employers may require an in-person skills test, so it’s a good idea to check with your organization if this is needed.

Pick your course and click "Register" - you’ll have immediate access to the course materials and can begin learning right away.

Yes, all our BLS courses are completely free. All course materials, all exams, all free for ever. However, if you would like to receive certification upon completion, you can purchase one for a modest fee.

All courses include access to all training materials and all exams - no additional materials are needed.

Absolutely! Professional Certification of Course Completion is available for purchase.

Depending on your familiarity with the material and level of commitment, our online course can typically be completed in 1 to 2 hours. You can progress at your own pace and revisit any sections if needed.

Yes, you can access all CPRToday! courses from any connected device. However, for the user best experience, we recommend a larger screen such as a tablet or desktop.

Nope! All course materials, exams, future updates, etc are completely free - for life. However, if you wish to receive Certificate of Course Completion, you may purchase it after successfully completing your course.

We have trained hundreds of clients since 1999, and in turn these life-savers saved thousands of lives.

Yes, our group solutions program can accommodate a group of any size, located anywhere in the world :)

No, you can't because there is not paid version - all our courses are completely free.

Forever. You will have unlimited access to the free course materials for life so that you may return any time.

Yes, upon successful completion of the course and demonstrating proficiency by passing your final exam, you can purchase a downloadable certificate, valid for 2 years. You can print this certificate or save it for future reference.

Yes, our certificates are widely recognized by healthcare facilities, academic institutions, government agencies, and various businesses. They adhere to the latest guidelines, making them suitable for professional and personal use.

Your certification is valid for 2 years from the date of issue. And if you want we can even remind you ahead of your re-certification date.

Yes, in addition to the digital certificate, you can order a physical copy of your certification for an additional fee. We’ll print and mail the certificate to your desired address.

Don’t worry! You can always download a copy of your certificate from your account.

Yes! We offer a 100% Money Back Guarantee. If your certificate is not accepted by your employer or organization, just send us your replacement certification card from another facility within 60 days of your CPRToday! purchase—no hassle.

Absolutely! Your certificate will be assigned a unique Certification Number which can be verified online through our platform.

The course includes assessment exams to evaluate your proficiency of the course material and for most of our clients, hands-on portion is not required.

After you’ve successfully completed your free course you can purchase Certificate of Course Completion. Simply click on "Certification" tab and follow onscreen prompts.

The certificate is provided in a digital PDF format, making it easy to download, print, and share with employers or organizations. The PDF is high quality and includes all necessary details such as your name, course title, and date of completion.

The cost of certification depends on the type of course you choose. Please visit our Courses Page for detailed information on certification prices.

There are no hidden fees for the course, training materials, or assessment exams.

Yes, we offer discounts for groups as small as 5 and enterprise discounts for larger groups. For details on group rates, please visit our Group Pricing page or contact us directly for custom pricing options.

Of course! Unlike others we will never force you to pay for something sight unseen. Register and complete the course at your convenience. And when doen, you can buy your certification.

We accept all major credit cards.

Yes, once your payment is processed, you will receive a confirmation email with your receipt. If you need a duplicate or additional receipt, you can always access it in your account.

Absolutely! We offer a 100% money-back guarantee. If your certificate is not accepted by your employer or organization, simply send us a copy of your replacement certification card within 60 days, and we’ll provide a full refund—no questions asked.

Yes, you can apply any valid discount code at checkout. If you have a discount code, simply enter it during the payment process to receive your discount. Make sure to check our website regularly for promotional offers!

Yes, we offer special pricing for organizational and commercial clients. Contact our customer service team to learn more about our group rates and to get a personalized quote for your team.

After completing your course, you’ll have 30 days to purchase your certificate.

We currently accept all major credit cards, ensuring that you can complete your enrollment quickly and securely. Using a credit card allows for instant access to your course materials, so you can start learning right away!

Absolutely. We partner with Authorize.net, a leader in secure payment processing, to handle all transactions. Your payment is protected with advanced 256-bit SSL encryption, the same industry-standard technology trusted by banks and government agencies.

If your payment is declined, it’s usually because the information you entered doesn’t match what your bank has on file. Contact your bank or card issuer to resolve the issue.

While we don’t currently accept payments by phone or mail, paying by credit card is fast, secure, and convenient!

Yes, you will receive an email confirmation with your receipt immediately after your payment is processed. Be sure to check your spam folder if you don’t see it right away.

Currently we accept only credit card payments.

Currently, we do not offer payment plans or financing options. However, our courses are competitively priced to offer you the best value for your money.

If your employer is pre-paying for your certification, please contact your administrator for your corporate code and registration instructions.

Yes! We offer discounts for group enrollments. If you're enrolling multiple people, please contact us for details on available group rates and discounts.

We’re confident in our certification, but if it doesn’t meet your employer’s requirements, you can request a full refund. Our 100% Money Back Guarantee ensures you’ll be refunded within 60 days, with no hidden fees.

We offer best-in-industry, 60-day, unconditional 100% Money-Back Guarantee. If your certification doesn’t meet your requirements, simply email us a copy of your replacement certification from another provider, we will issue a full refund—no questions asked.

You can request a refund within 60 days from the date of your CPRToday! certification.

No. There are no hidden fees when you request a refund. You will receive the full amount you paid for your certification, refunded directly to your credit card.

Refunds are typically processed within 5 business days. You will receive a confirmation email once your refund has been issued.

We offer an unprecedented 60 days refund period which should provide you with more than enough time to submit your certification. We recommend submitting your certification within this time frame.

Don't download it! But if you have and you wish to receive a refund, please follow our Money Back Guarante requirements.

Your full payment will be refunded to your original credit card.

Simply shoot us an email within 60 days of your order and let us know! Once you email us a copy of your replacement certification, we will process and issue your full refund.

Our money-back guarantee applies to all of your orders within the 60-day period.

Of course! Your course registration and all underlying materials are yours for ever :)

Our courses work on any internet-connected device, including desktops, laptops, tablets, and smartphones. However, For optimal user experience, we recommend devices with larger screens, such as a laptop or tablet.

Our courses are designed to run on the latest versions of popular web browsers like Chrome, Firefox, Microsoft Edge, and Safari, and are backwards compatible. Be sure to keep your browser up to date for the best performance.

All courses are accessed directly on your browser so you will not need to install any plug-ins or extensions.

Make sure you are entering correct sign-in credentials (username and password). Try refreshing your browser, and clear your cache and cookies of any lingering junk. If the issue persists, reach out to our support team for prompt assistance.

Currently our courses are available only with an active internet connection.